单选题
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试题题干

1) Which of the following statements is true with regard to communication?
 
A
Communication cannot be used to motivate and control employees in an organization.
B
Communication involves the transfer and understanding of meaning.
C
Communication involves the mere imparting of meaning to another person or group.
D
Perfect communication is not dependent on a channel and its richness.
E
Perfect communication results in dissimilar mental models.

参考答案

正确答案:

试题解析

Answer:  B

Explanation:  B) Communication must include both the transfer and the understanding of meaning. Perfect communication, if it existed, would occur when a thought or idea was transmitted so the receiver perceived exactly the same mental picture as the sender. Communication serves four major functions within a group or organization: control, motivation, emotional expression, and information.