单选题
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试题题干

3) Which of the following statements is true regarding an informal communication channel?
 
A
It traditionally follows the authority chain within the organization.
B
It generally transmits messages related to the professional activities of members.
C
It is established by the organization.
D
It is generally used for communicating personal or social messages.
E
Information regarding change in the policies of the organization is transmitted through it.

参考答案

正确答案:

试题解析

Answer:  D

Explanation:  D) Formal channels are established by the organization and transmit messages related to the professional activities of members. They traditionally follow the authority chain within the organization. Other forms of messages, such as personal or social, follow informal channels, which are spontaneous and emerge as a response to individual choices.