单选题
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试题题干

4) Communication that flows from one level of a group or organization to a lower level is called ________.
A
intrapersonal communication
B
downward communication
C
lateral communication
D
lateral communication
E
horizontal communication

参考答案

正确答案:

试题解析

Answer:  B

Explanation:  B) Communication that flows from one level of a group or organization to a lower level is downward communication. Group leaders and managers use it to assign goals, provide job instructions, explain policies and procedures, point out problems that need attention, and offer feedback about performance.