试题题干
WRITING
Read this part of a letter of complaint from Mr.Prandrakash.
I bought a DVD player from your shop last week.The first time I used it, it
started well. But then the pictures suddenly disappeared, and the machine began
to make a strange noise.
I took the player back to the shop and I asked for a refund. The shop assistant told
me he could only repair the DVD player. The DVD player you sold me was clearly faulty. I now demand you give me a full refund for the player.
You're Maureen Price. Write an email to Mr.Prandrakash:
·acknowledging his letter
·apologizing for the problem with the DVD player
·inviting him to return to the shop, and telling him that he can have a refund
·offering him a replacement DVD player as an alternative to a refund. Write 60-80 words.
参考答案
试题解析
本题需要给Prandrakash写一封道歉信，在60-80个词。
需要包含：1.表示已经收到这封信；2.为DVD播放器的事情道歉；3.邀请他回到店里，并告诉他可以退款；4.给他一个替换的DVD播放器作为退款的替代选择。