WRITING

You are the Production Manager at a factory. You notice that some packing machines are not set correctly for some new packaging.
Write a memo to all packing machine operators:
·Explaining the problem.
·Saying which machines are having problems.
·Asking them to check the machine settings.
Write about 30-40 words on your Answer Sheet.

WRITING

You have ordered some new office equipment. However, some of this equipment will arrive a week later than planned.
Write a memo to all staff:
1.saying which equipment will be delayed;
2.explaining when it will arrive;
3.apologizing for the delay.
Write about 30-40 words.

WRITING

​You have ordered some new office equipment. However, some of this equipment will arrive a week later than planned. 

Write a memo to all staff:
• saying which equipment will be delayed
• explaining when it will arrive
• apologizing for the delay
Write about 30-40 words.

WRITING 

Your department needs a new photocopier and you have seen this advertisement in a magazine.

Write a memo to your boss:
1.Mentioning the advertisement
2.Describing some features of the TX2000
3.Saying why the department should buy it
4.Giving the price and delivery time
Write 60-80 word.

WRITING
Your department needs a new photocopier and you have seen this advertisement in a magazine.

Write a memo to your boss:
1.Mentioning the advertisement
2.Describing some features of the TX2000
3.Saying why the department should buy it
4.Giving the price and delivery time
Write 60-80 word.

WRITING

​You had arranged to meet Christine Hendrikson but had to cancel the meeting at short notice. You receive the fax below from her.

Write a fax to Christine:

*apologizing for cancelling the meeting

*giving a reason for the cancellation

*offering a new date and time

*asking her to confirm the new date and time.

Write 40-50 words.

WRITING

​You are going to be out of the office.

Write an e-mail to a customer:

*reminding them that you are out of the office

*saying when you will be back in the office

*suggesting who should be contacted for urgent questions.

Write 40-50 words.

WRITING

You work for the Park Hotel in New York.
Read this letter from a company enquiring about room vacancies.

Write a reply to Mr. Chung:
1.Confirming the availability
2.Confirming the dates
3.Quoting the price
4.Giving information about business facilities
Write 60-80 words.        

WRITING

Read the following letter.

Write a reply to Marco Francone:
1.thanking him for his enquiry; 

2.enclosing a brochure and price list;
3.telling him about a new special offer;
4.asking him to contact you if he has any question.
Write 60-80 words.      

WRITING

​Elizabeth Sharp is going to be the new Human Resources Manager at your company. She is going to visit your office to learn more about the company.

Write an e-mail to all staff:
1. explaining who she is
2.saying when she will be in the office
3.asking staff to introduce themselves to her.
Write 40-50 words.

Read this letter from a salesperson enquiring about the transport and accommodation arrangements for a conference you have organized.

Write a letter of reply
1.agreeing to make te hotel booking
2.explaining that she will have to pay for the extra night
3.asking her for her flight details
4.suggesting places for her to visit.
Write 40-50 words.

WRITING
You work for an international company in Los Angeles. You have to arrange to meet a colleague, Carole Buckley, in the New York office on 3rd February.
Write an email to your colleague:
1.Confirming the date of your visit to New York
2.Suggesting what time the meeting should start
3.Inviting her to dinner after the meeting
Write about 30-40 words.

WRITING

You work for an international company in Los Angeles. You have to arrange to meet a colleague, Carole Buckley, in the New York office on 3rd February.

Write an email to your colleague:
1.Confirming the date of your visit to New York
2.Suggesting what time the meeting should start
3.Inviting her to dinner after the meeting
Write about 30-40 words.

The following note is too long. Rewrite the note using 30-40 words.
Write 30-40 words on your Answer Sheet.
Dear Gianni,
I'm writing to tell you that you haven't sent me your data yet and you're late. Please remember that I need your data because I have to write a report. The report is for the company Cairoli & Sons, Cairoli & Sons are a very important client for us, so I don’t want to be late. Please send me your data for the report for Cairoli & Sons by tomorrow morning, otherwise I won't be able to write the report in time. 

Thank you very much.
Margaretha

WRITING

Read this part of a letter of complaint from Mr.Prandrakash.

I bought a DVD player from your shop last week.The first time I used it, it started well. But then the pictures suddenly disappeared, and the machine began to make a strange noise.
I took the player back to the shop and I asked for a refund. The shop assistant told me he could only repair the DVD player. The DVD player you sold me was clearly faulty. I now demand you give me a full refund for the player.

You're Maureen Price. Write an email to Mr.Prandrakash:
·acknowledging his letter
·apologizing for the problem with the DVD player
·inviting him to return to the shop, and telling him that he can have a refund
·offering him a replacement DVD player as an alternative to a refund. Write 60-80 words.

WRITING

​Simon Howe is leaving the company next week. 

You decide to have a farewell party for him.
Write a notice to all your colleagues:
1.Informing them about the party
2.Saying when and where the party is
3.Inviting them to the party

Write about 30-40 words.

WRITING

​Simon Howe is leaving the company next week.
You decide to have a farewell party for him.
Write a notice to all your colleagues:
1.Informing them about the party
2.Saying when and where the party is
3.Inviting them to the party.

Write about 30-40 words.

WRITING

​Simon Howe is leaving the company next week.
You decide to have a farewell party for him.
Write a notice to all your colleagues:
1.Informing them about the party
2.Saying when and where the party is
3.Inviting them to the party.

Write about 30-40 words.

WRITING

Read this part of fax from Ms Sophia Liu, the conference organizer.
     We have pleasure in inviting you to our annual conference to be held at the Hilton Hotel in Los Angeles, from 10 -15 October, 2001.
     We enclose details of the conference, accommodation arrangements and a provisional program.
     Last year you gave a very interesting presentation on the subject of "Major Principles of Financial Management". We would be very grateful if you would consider giving us an update on this.
     Please confirm your participation at your earliest convenience.

Write a FAX to Ms Sophia Liu:
·referring to the invitation
·confirming your participation
·requesting more information about the program
·apologizing and giving reason for not being able to give another presentation
Write 60-80 words on your answer sheet.

WRITING

You work for the Park Hotel in New York.
Read this letter from a company enquiring about room vacancies.