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试题题干

As Ben continued to work with the ABC company, he began to make mistakes, daydream frequently and show-up late almost every day. Ben’s supervisor was getting concerned, as this was not his behavior the first few months in working with the ABC Company. What should Ben’s supervisor do?( )

A

Begin the Termination process, because it is clear Ben does not value his job.

B

Suspend Ben for three days, to encourage him to immediately improve his behavior.

C

Provide an informal, verbal warning, and engage Ben in finding out how his behavior can improve.

D

Multiple problems such as this require the supervisor to provide a formal, written warning.

参考答案

正确答案:

试题解析

​​​​本题考查组织领导激励员工的做法。
由题干可知,Ben以前工作认真,最近出现了工作上的问题,所以作为领导,应该及时疏导,这类员工值得培养。综上所述,提供一个非正式的口头警告,并让Ben找出他的行为可以如何改进。这个做法更恰当。