Summarization：the paragraph is followed by an incomplete phrase or sentence which summarizes the main idea of the paragraph. Spell out the missing letter of the word on your answer sheet.

In the Shakespeare's play Hamlet, Hamlet is a character who contains many inconsistent traits. He is indecisive, but he is also a man of action; his motives are generally lofty, but sometimes they seem wholly selfish. Though basically gentle, he is also ruthless. All these make Hamlet human.
The c of Hamlet.