Read the following paragraphs and answer the question.

      Even with the smile on his face, she was worried. No one had stopped to help for the last hour or so. Was he going to hurt her? He didn't look safe; he looked poor and hungry. He could see that she was frightened, standing out there in the cold. He knew how she felt. It was those chills which only fear can put in you. He said, “I am here to you, ma'am. Why don't you wait in the car where it's warm? By the way, my name is Bryan Anderson.” 

Which of the following is true about the old lady?（）